Return & Refund Policy
If you decide not to keep your purchase, you're entitled to return any item within 15 days of the day following your delivery date.
To help us process your return smoothly, please contact us in advance via email at Sales@saintandspirit.com before sending anything back.
Returns due to a change of mind will be accepted under the following conditions:
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The item must be in new condition.
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It must not show any damage caused by mishandling or improper use.
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It should be returned in its original packaging, including all accessories and components.
Returns for faulty, incorrect or damaged items:
If you receive a product that is damaged, defective or not what you ordered, please email us straight away at Sales@saintandspirit.com
You’ll have 30 days from the day after receiving your order to return the affected items for a refund or exchange.
Refund time :
Our payment processor may take up to 10 days for the funds to reach you.
Initiating a Return: Prior Contact Required
Before returning any item, please make sure to contact our support team at Sales@saintandspirit.com
This step is essential to ensure proper handling of your request and to streamline the refund process. By contacting us beforehand, we can provide you with the correct return instructions and ensure everything goes as smoothly as possible.
Your cooperation helps us deliver efficient customer service and a faster resolution
Return Process
We understand that returns are sometimes part of the online shopping experience.
However, please note that return shipping costs are the responsibility of the customer, including any international shipping fees when applicable.
We know this may represent an additional cost, but it allows us to maintain competitive prices and offer high-quality products.
We're Here to Help
Our team is always here to assist you. Before initiating a return, feel free to reach out:
We may be able to suggest alternative solutions or help you reduce the return cost as much as possible.